Trusted Property Management in Portsmouth
About Aceox
ACEOX Properties is built on a practical understanding of what landlords and tenants need. Based in Portsmouth, we manage student and residential homes with a strong focus on trust, clear communication, and consistent standards.
Our hands-on approach ensures every property is properly cared for, giving landlords confidence through reliable management, fast response times, and trusted local support.
We provide a fully managed property management service for landlords who want confidence that their homes are being looked after properly. From day-to-day oversight to ongoing maintenance coordination, we take responsibility for managing properties efficiently and professionally, allowing landlords to take a hands-off approach without losing control or visibility.
Managing both student accommodation and residential properties gives us a strong understanding of different tenant needs. We tailor our management approach, accordingly, ensuring student homes are practical and well maintained while residential properties remain comfortable, stable, and suited to long-term living.
Based in Portsmouth, we manage properties across the city’s established neighbourhoods and student areas. Our local knowledge allows us to respond quickly, work with trusted local contractors, and maintain close oversight of the properties we manage. This local presence helps us deliver a more reliable and consistent service for landlords and tenants alike.
We believe consistency is key to good property management. From student accommodation to residential homes, every property we manage is held to clear, dependable standards. This includes regular oversight, professional maintenance coordination, and close attention to presentation, ensuring homes remain well cared for and reliable over time.
Clear communication sits at the centre of how we manage property. We act as the main point of contact for landlords and tenants, handling day-to-day management, maintenance coordination, and ongoing updates.Our approach is simple: prompt responses, clear information, and no unnecessary back-and-forth. By managing communication properly, we remove uncertainty for landlords and ensure tenants feel supported throughout their tenancy.
Meet The Team
Director
Ebad leads on strategy, landlord relationships, and the overall direction of ACEOX Properties. He works closely with landlords and partners to ensure a truly hands-off management experience, built on trust, clear communication, and long-term reliability. His focus is on growing the business while maintaining high standards across every property.
Director
Osman oversees day-to-day operations and property management, ensuring each home is managed with care, consistency, and attention to detail. He is closely involved in standards, maintenance coordination, and communication, making sure properties are well looked after and issues are resolved quickly and efficiently.
From Aceox
Trust, consistency, and care define how we manage property. Student and residential homes across Portsmouth, professionally managed with hands-off service, fast communication, and the care of treating every home as our own.
FAQ
You can report any maintenance issue at any time of day by calling or messaging us on WhatsApp. We're here for you around the clock. You can also contact us by phone or email during our regular office hours. If an urgent problem comes up, such as a burst pipe, no heating during winter or a broken lock, please get in touch right away. We always treat emergencies as our top priority, and we aim to have someone with you within a few hours. For anything less pressing, we'll schedule the repair smoothly and make sure to keep you updated every step of the way.
Our full management service is designed so you can truly sit back and relax, we take care of everything from A to Z. That means we handle marketing your property, arranging viewings, conducting thorough tenant checks, preparing the tenancy agreement, collecting rent, and managing repairs and inspections. We also look after all the legal essentials, including gas safety certificates, EPCs and deposit protection. You'll receive regular updates, and we're always just a phone call away whenever you need us. Your peace of mind is our priority.
Yes, definitely! We specialise in student accommodation and really understand what makes a great student home. Our properties are usually close to campus, come with reliable WiFi, are fully furnished and, where possible, offer clear all-inclusive bills. We’re also happy to help with guarantor forms and we’ll always work around your academic calendar. Many of our homes are in popular student areas like Portsmouth, and we pride ourselves on offering the kind of friendly, practical support that students really value.
Your deposit is placed into a government approved Tenancy Deposit Scheme within 30 days of you paying it. You’ll receive a deposit protection certificate and all the information about the scheme directly. When your tenancy ends, we’ll carry out a joint check-out inspection. Provided everything is in order, we’ll make sure your deposit is returned to you promptly.
Of course. We always encourage viewings so you can be sure the property feels right for you. It’s easy to book one through our website or by contacting via phone directly. We offer both in-person and virtual viewings, whichever suits you best. A friendly member of our team will be there to show you around and answer any questions you have on the spot.
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